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Cisco Unified Attendant Console Overflow

Since I keep forgetting where the settings are for changing the Cisco Receptionist/Auto-Attendant timers and overflow are I decided to post it here for future reference.

The Attendant Console is the Windows based server application that is part of the Cisco Call Manager v8.x system.

This is setting is on the Attendant Console server (web interface http://attcon/webadmin/) under “User Configuration -> Queue Management — Overflow — Wait time to overflow”.


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